Define the requirement
Provide workpiece dimensions and material, the current process, target output and available floor plan. Start with the selection checklist on the relevant product page.
FORTRAN / BUYING & SUPPORT
Prepare for an equipment inquiry, review the project scope and find the information needed for an existing machine.
CONTACT FOR EXISTING EQUIPMENT
Use an email subject such as “Equipment support + model + serial number” and include photographs or a short video of the issue.
Delivery arrangements and warranty terms are specific to the model, configuration and written quotation or contract. Share the equipment requirement and planned schedule so the relevant arrangements can be reviewed.
Describe the material, dimensions, surface condition and result to be evaluated. Discuss samples, demonstration method and evaluation conditions with the team; availability depends on the equipment.
Provide the destination, site conditions and assistance required. Before quotation, review remote or onsite assistance, training content, timing, cost and customer-prepared work.
Send the machine model, serial number, steps leading to the issue, alarm information and relevant photos or video. Stop operation first if onsite safety is affected, then contact the technical team.
Provide the machine model and serial number, part name or photograph and quantity. The team can then review the matching component and supply arrangements.
The factory is in Foshan, Guangdong, China. The website provides mainland China and Macao WhatsApp contact numbers for equipment and project discussions.
COMPANY & FACTORY
Guangdong Fortran Machinery Co., Ltd.
Equipment and project configuration discussions for furniture and panel manufacturers: packaging, cleaning, conveying and loading / unloading.
LET’S CONNECT YOUR NEXT PROCESS.